Privacy

In accordance with the General Data Protection Regulation (AVG), Groningen & Partners has a duty to disclose which personal data are collected through this website.

This privacy statement sets out everything you need to know about the personal data processed via this website and our newsletter.

This statement is regularly updated to reflect organisational or political and legal developments. You should therefore check it from time to time when visiting our website.

1. Who we are

Stichting Groningen & Partners; located at Gedempte Zuiderdiep 22, 9711 HG in Groningen and registered with the Chamber of Commerce under 02080231. TOURIST INFORMATION Groningen/Groningen Store, Merk Groningen, Groningen.nl & business.groningen.nl also fall under Groningen & Partners. Questions or requests can be sent to info@groningenpartners.nl.

2. Personal data

We may process the following personal data.

• Trade name (sole traders and general partnerships)

• First name and surname

• (Postal) address

• Email address

• IP address

• Telephone number

• Social media account names

• Customer number, order number, quotation number, invoice number (sole traders, general partnerships)

How do we collect your personal data?

We have obtained the above personal data from you via forms on our website for purposes including bookings, registrations, telephone contact, contact via email, subscribing to the newsletter or via social media.

3. Objectives

We process personal data for these reasons.
We only process your personal data when we are allowed to do so under the AVG and for the purposes described below.

Contact
If you have contacted us by phone, email, contact form or via social media, we have received your details. We process these in order to respond to your message to us. We keep the data until after the purpose for which you contacted us.

Newsletter
Groningen & Partners offers you the opportunity to subscribe to the newsletter. By doing so, you consent to our storing the data provided. This way Groningen & Partners can keep you informed about activities, news and/or developments. Groningen & Partners offers you the possibility to unsubscribe from this newsletter at any time, using a link in every newsletter we send.

When a newsletter is sent out, statistics are collected based on the email address. By tracking our statistics by email address, we ensure that the content of the newsletter aligns with subscribers’ areas of interest.

We will retain your data for this purpose until you unsubscribe.

Offers
If you request an offer from us, we will process your data (company e/o personal data) in order to send you a targeted offer. We will keep the quotation until after the agreed assignment or until the quotation is cancelled. In some cases, the quotation falls within the legal administration obligation and must be kept for 7 years to prove what was agreed before invoicing.

Invoicing
For invoicing we process the data that are necessary for the execution of the order to invoice. These are in any case name, billing address and possibly e-mail address as well as other data to send a correct invoice. When payment is made, we will also be shown from which account the payment came and who the account holder is. Invoices and payment details will be kept for 7 years as required by law.

Legitimate interest
In the above cases, we have a legitimate interest to process the personal data. We will not process more data than is necessary to achieve the purpose for which the data are needed and to safeguard the legitimate interest.

4. Rights

We would like to inform you about the rights you have and the influence you can have on the processing of your personal data. If you wish to exercise any of these rights please contact info@groningenpartners.nl.

• You have the right to inspect the data we hold on you and you can have it corrected or deleted in many* cases.

• Right to withdraw your consent for certain processing operations (such as sending a newsletter). Consent to withdraw your data when we have received it for a particular purpose for which you have given consent. Withdrawal of consent does not affect the lawfulness of the processing before the withdrawal.

• Right to restrict processing; for example, if the processing is unlawful or if we no longer need your personal data.

• Right to object; you have the right to object to the processing of your personal data.

• Do you have complaints about how we handle your personal data? You have the right to file these complaints with the Personal Data Authority.

*For reasons of security and business continuity, we are also obliged to create backups.

5. Protection of personal data

Groningen & Partners has taken appropriate organisational and technical measures to secure personal data against loss or other forms of unlawful processing. These measures ensure a level of security appropriate to the data we process.

6. What data is collected?

Cookies
Groningen & Partners records data about the use of this website. This includes visitor numbers, pages visited and properties of the web browsers used. This data enables Groningen & Partners to improve the website and adapt it to the user's wishes. Cookies are used for this purpose. On this website, cookies are placed on your computer or phone for the anonymous use of Google Analytics and Marketing cookies are deployed using a tracking pixel.

Name Cookie	Usage	Lifespan
_ga	Anonymised statistics	2 years
_gat	Anonymised statistics	24 hours
_gid	Anonymised statistics	24 hours

 

Google Analytics
Google Analytics is a statistics service provided by Google. Google Analytics uses various cookies. These cookies contain information that would allow Google to identify you as a visitor.

Marketing cookies
Marketing cookies can be used to compile a profile of your interests and show you relevant ads. This website uses a Facebook Pixel for this purpose. The information generated by this cookie is transmitted and stored on Facebook's servers. The cookie does not store any direct personal information. With this cookie, Facebook evaluates the effectiveness of ads and we have the ability to show website visitors an ad on Facebook. The data obtained is anonymous and does not provide us with any information about your identity. Facebook may use this data for its own advertising purposes, in accordance with Facebook's privacy policy.

YouTube
YouTube offers the possibility to embed videos on websites. This usually involves placing cookies. Using the VISITOR_INFO1_LIVE, YouTube will probably be able to identify you as a visitor.

Forms
Several sections of our websites contain forms where personal data are requested. These personal data are stored in our CMS Kunstmaan (on Dutch servers under Dutch jurisdiction) and are emailed to the specific department that needs to process the data.

Data from forms are only sent by e-mail to the department for which the data is relevant. Only people currently working in that function have access to these accounts. Only a select number of staff can access all form submissions for management purposes. All employees of Groningen & Partners use two-step authentication to log in.

The data is used solely for the purpose of following up on a contact request. In addition to the details you provide yourself, the time, IP address and relevant page are stored to provide more context for the form submission and thus enable us to respond more comprehensively to enquiries.

Forms and newsletter submissions
Forms on pages within Groningen & Partners websites that are submitted are stored by Kunstmaan CMS. These are always stored on servers managed by Insiders. These servers are located in the Netherlands and fall under Dutch jurisdiction. This information is for our own purposes and will not be sent outside the Netherlands (now or in the future). Transport of this information is always done over a secure connection. This storage is generally unlimited.

Statistics
To collect statistics, we use the anonymised version of Google Analytics. These statistics do not contain any personal or demographic data. Groningen & Partners has entered into a processing agreement with Google for the processing of data. The option to share data with other services (including services provided by Google itself) is disabled. Transport of this information is always done over a secure connection. Storage of this data is in the hands of Google and takes place in the EU or US under US jurisdiction, and is generally unlimited.

Social Media
For sharing content from our website via social media, using the buttons to social media, please read the privacy statement of the respective social media channels to know how they handle privacy.

• Facebook

• Instagram

• Twitter

• YouTube

• Vimeo

• Pinterest

• TikTok

Links
Our website contains links to external websites. Clicking on a link will take you to a website outside this one. This website may use cookies. Please refer to the cookies or privacy statement of the website in question.

7. Transfer of data

We share your data with the following third parties, including our data processors;

• Our website is hosted by Insiders / Exception

• CRM system

• Bookkeeper/Accountant

• Mail servers

• Telephone services

• Payment services

• Delivery services

Personal data is not transferred to parties outside the EU.

8. Changes

We may need to amend our privacy policy, for example because we are adopting a different way of working. We will always publish any new privacy policy on our website.

This privacy statement was last updated and published on d.d. 1 April 2026.